AINeutralarXiv – CS AI · Apr 77/10
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The Persuasion Paradox: When LLM Explanations Fail to Improve Human-AI Team Performance
Research reveals a 'Persuasion Paradox' where LLM explanations increase user confidence but don't reliably improve human-AI team performance, and can actually undermine task accuracy. The study found that explanation effectiveness varies significantly by task type, with visual reasoning tasks seeing decreased error recovery while logical reasoning tasks benefited from explanations.