AINeutralarXiv – CS AI · 18h ago7/10
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LCAM: A Framework for Diagnosing Interactional Alignment Failures in Con-versational AI
Researchers introduce LCAM (Layered Cognitive Alignment Model), a diagnostic framework for identifying how conversational AI systems fail to align with user needs across five interaction dimensions—perceptual, semantic, affective, cognitive, and ethical. The framework addresses harms arising from how AI systems frame authority, express uncertainty, and simulate empathy rather than from accuracy failures alone, offering governance tools for evaluating AI safety beyond traditional metrics.