AINeutralarXiv – CS AI · 5h ago6/10
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Declarative Skills for AI Agents in Knowledge-Grounded Tool-Use Workflows
Researchers compare three orchestration approaches for AI agents handling customer-service workflows: declarative agents using natural-language skill files, imperative agents with programmatic state machines, and unscaffolded baseline agents. The study finds that retrieval quality is the dominant bottleneck, and declarative skills improve performance on procedural tasks only when evidence quality is high.