AIBullisharXiv – CS AI · 7h ago7/10
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How people use Copilot for Health
A comprehensive analysis of over 500,000 de-identified health conversations with Microsoft Copilot reveals that conversational AI serves dual roles in healthcare—personal symptom assessment and caregiver support—with usage patterns heavily influenced by device type and time of day. The research demonstrates that 20% of queries involve personal health concerns, while 14% address health questions about others, underscoring AI's expanding role in informal healthcare delivery and system navigation.
🏢 Microsoft