AIBearisharXiv – CS AI · 10h ago6/10
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AI-Mediated Negotiation: Design Reflections and Lessons
Researchers built Trucey, an AI coaching system for workplace negotiations, but found that a static handbook outperformed the conversational AI on user empowerment and usability. The study reveals that conversational AI imposes linear execution models on tasks requiring recursive, non-sequential preparation, challenging core assumptions about AI-mediated coaching design.