AINeutralarXiv – CS AI · 11h ago6/10
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"I Said Things I Needed to Hear Myself": Peer Support as an Emotional, Organisational, and Sociotechnical Practice in Singapore
A qualitative study of 20 peer supporters in Singapore examines how digital platforms mediate mental health support outside clinical systems. The research identifies design opportunities for culturally responsive AI tools that enhance rather than replace human connection in peer support contexts.