#user-feedback2 articles

2 articles

AIBullisharXiv – CS AI · 5h ago

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FeedAIde: Guiding App Users to Submit Rich Feedback Reports by Asking Context-Aware Follow-Up Questions

FeedAIde is a new AI-powered mobile app feedback system that uses Multimodal Large Language Models to guide users through submitting detailed bug reports and feature requests. The iOS framework captures contextual information like screenshots and asks follow-up questions to improve feedback quality, with testing showing enhanced completeness compared to traditional feedback forms.

AIBullisharXiv – CS AI · 5h ago

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LikeThis! Empowering App Users to Submit UI Improvement Suggestions Instead of Complaints

Researchers developed LikeThis!, a GenAI-based tool that helps mobile app users submit constructive UI improvement suggestions instead of vague complaints by generating visual alternatives from user screenshots and comments. The system uses GPT-Image-1 to create multiple improvement options that users can select from, with studies showing it produces more actionable feedback for developers.