#workforce-automation2 articles

2 articles

AIBullishOpenAI News · Apr 57/106

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Klarna's AI assistant does the work of 700 full-time agents

Klarna has deployed an AI assistant that performs the equivalent work of 700 full-time customer service agents. The AI system is being used to revolutionize personal shopping, customer service operations, and overall employee productivity at the Swedish fintech company.

AIBullishOpenAI News · Jun 184/106

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Surging developer productivity with custom GPTs

Paf has implemented ChatGPT Enterprise company-wide, with engineers using custom GPTs daily for development tasks and integrating AI into their grit:lab coding academy curriculum. The adoption extends beyond developers, with 70% of all employees across finance, HR, marketing, and customer support actively using the platform.